Our future roadmap for scuphed

This is our plan to keep Scuphed as the best and most free marketplace on the web

Scuphed is one of the only marketplace websites on the planet that makes its profits from something other than cannibalizing its users with high fees. Instead we make our money through giveaway entry sales. Because having low fees is so important to us, we plan to have Scuphed remain feeless when buying and selling online with a money-back guarantee forever. However one thing that will likely change is how our money-back guarantee will work.

Once our revenues grow to a reasonable sum, we plan to implement a feature like GOAT or StockX, where sellers can sell their items through us with authentication. This will incur a fee of 10% (likely 5% for the buyer and 5% for the seller), however it will be completely optional, and users will still be able to buy and sell with no fees online with our money-back guarantee. However once this authentication feature is implemented, our money-back guarantee will change to only protect buyers if the seller does not attach a tracking number to the order, or the tracking shows no delivery of items, or delivery to the wrong address. This change will allow our support team to quickly and objectively solve support tickets, lowering staffing costs and allowing us to keep online transactions feeless. When making purchases this way without authentication, we will encourage users to buy from users with good reviews, and avoid items that are likely to be counterfeit or fraudulent (high ticket items). If buyers are sent the incorrect item or the item description was incorrect and the seller refuses to make it right, we will advise users to report the seller to us so we can keep tabs and take appropriate actions if they get enough complaints (and you can of course leave them a review, which we monitor as well). For any items that buyers or sellers desire greater protection over, they would purchase/sell through our authentication program.

This system will greatly decrease fraud as users are most likely to commit fraud on high ticket items (which will now be authenticated), and we see this as the most logical way forward to become the most complete marketplace on the planet, as well as the most free and versatile for all our users.

As well, at some point we plan to completely recreate this website with a new foundation, a new interface, more features, and a mobile app. This will make the user experience prettier, more functional, and more modern. All data will be transferred seamlessly by our team so it won’t effect our users, other than bring them the best marketplace on the planet in an even better form.