Refunding/Cancelling An Order

To cancel/refund an order simply head over to your seller dashboard, go to sales, click on the transaction you want to refund, then once you are on the details page click the “Refund Order” button. Then enter the amount to refund for the item cost and shipping cost in the columns above, and click “Refund Via PayPal”. The order is now successfully refunded/canceled.

Alternatively you can go to PayPal, login to your PayPal account, head over to the payment you received for that order and refund the order manually within that page.