Our future roadmap
This is our plan to cement ourselves as the best marketplace on the web
As far as we are aware, Scuphed is the only marketplace website on the planet whose primary revenues do not come from cannibalizing its users with high fees, listing costs, or harvesting all their data to sell it to third parties to show them ads. Instead we make the majority of our revenues through giveaway entry sales.
Our plan is to make Scuphed undenbiably the greatest person to person marketplace ever created. To do this involves 1. Being the most reasonably priced, 2. Having the most functionality, and 3. Being the most accessible and easy to use.
1. Having low fees is very important to us, and thus we plan to have Scuphed remain feeless when buying and selling online with a money-back guarantee forever. However having the money-back guarantee be feeless forver in its current state is unsustainable, and thus our money-back guarantee will change in the future once we implement our authentication program.
2. Once our revenues grow to a reasonable sum, we plan to implement an authentication feature similar to that on GOAT or StockX, where sellers can sell their items through us with authentication. Authentication will incur a fee of 10% (likely 5% for the buyer and 5% for the seller), however it will be completely optional, and users will still be able to buy and sell with no fees online with a money-back guarantee.
However once this authentication feature is implemented, our feeless money-back guarantee will change to only protect buyers if the seller does not attach a tracking number to the order, the tracking shows no delivery of items, or delivery to the wrong address. This change will allow our support team to quickly and objectively solve support tickets, lowering support costs and allowing us to keep these online transactions feeless whilst maintaining a money-back guarantee.
When making purchases without authentication, we will encourage users to buy from users with good reviews, and avoid items that are likely to be counterfeit or fraudulent (high ticket items). If buyers are sent the incorrect item or the item description was incorrect and the seller refuses to make it right, we will advise users to report the seller to us so we can keep tabs and take appropriate actions if they get enough complaints (and you can of course leave them a review, which we will monitor as well). For any items that buyers or sellers desire greater protection over, they would purchase/sell through our authentication program.
This system will greatly decrease fraud as buyers and sellers will have the option to authenticate items, eliminating the ability for either party to defraud the other. We see the implementation of this feature as the most logical way forward to become the most complete marketplace on the planet, as well as the most free and versatile for all our users.
3. We will continue to improve upon Scupheds current features, and at some point we plan to completely recreate the site with a new foundation, new interface, more features, and a mobile app. This will make the user experience prettier, more functional, and more modern. All data will be transferred seamlessly by our team so it won’t effect our users, other than bring them the best marketplace on the planet in an even better form.